How To's

Review step by step instructions on key hiring workflows to better support and train

Background Checks
Through our partnership with DISA*, ordering background checks directly through our Applicant Tracking System (ATS) couldn't be more simple. This fu...
DISA: SSN Trace Inconclusive
Occasionally, a background check conducted by DISA* might return with an "inconclusive SSN trace." If you encounter this, here's what you need...
Background Checks - Applicant Experience
You may be wondering what the applicant experience is like for background checks.  Here are the steps along with more details below. 1. You order the b...
Enable Automatic Background Checks
You can now set a workflow action to automatically request a background check when an applicant is marked as hired. To set your workflow to automaticall...
Background Check FAQs
Here are some common queries and answers to help you navigate the background screening services provided by DISA: How many addresses are searched for cr...
Where is my job's unique apply URL link located?
When a job is online in your account, it has a live apply link. Here is how to locate that link: 1.) Click on the job's title in your Dashboard ...